Technology, Philosophy, & Sometimes Both

Thoughts on the World by Jack Umano

Archive for September 2011

Why I’m leaving Facebook for Google+

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I submit this as one more in a string of people saying similar things.  I admit that my knowledge here is given to me by various media organizations.  But, nevertheless, it is how I feel:


Facebook started as a company that allowed people to share stuff with their friends.  They gradually changed their policies each year to make all the info that you put into it as public as possible.  They didn’t tell people they were going to do this.  They just did and gave you a complex series of settings to get back to what they originally provided.
Then, they continually opt people into “sharing” functions.  They never let you an opt-in to new functions because they don’t build the sharing stuff for you.  They build it so they can push people into sharing more.  The more people share, the more money they make.


Face book was caught hiring a PR firm to try to create bad press for other companies.  (See the article here)
FB created ways to import yahoo and gmail contacts and then made it impossible to export your contacts and impossible for you to import your contacts to gmail.  They take advantage of other companies openness and then try to lock everyone in.
I’m out.  You’ll find me on Google Plus.  Here’s my profile… Jack Umano on Google Plus


Written by Jack Umano

September 28, 2011 at 5:35 pm

Posted in Technology

Has “Best Buy” gone bad

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It used to be that Best Buy had friendly helpful salespeople.  They weren’t always the most knowledgeable but, they were non commission which seemed to make all the difference.  Unlike circuit city and frys, they weren’t pushy and condescending.

Now, I went to Best Buy to buy a Xoom tablet computer.  The salesman brought the head salesman out to lie to me.  He gave me some story about how the Xoom would not work unless I signed up with the Verizon service.  I think they were trying to get me to sign up for verizon service through them.

Then, they acted like I’m an idiot for not taking the service plan.  I understand they make money on those.  It’s fine to offer a service plan but not fine to treat me like I am not qualified to decide.

They pushed geek squad services. They wanted me to sign up right away before they rang it up.  I said I didn’t want any geek squad services and they wanted me to sign and date a piece of paper saying that I didn’t want them.  What!? I don’t have to sign and date something to NOT buy your service.

Maybe the poor customer treatment is the result of a lack of competition now that Circuit City is dead.  They are the only electronics store within 20 miles (maybe more).

Written by Jack Umano

September 16, 2011 at 2:07 am

Posted in Technology