Technology, Philosophy, & Sometimes Both

Thoughts on the World by Jack Umano

YMCA Screws You Just Because They Can

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Ok. I have had just about enough of this:

“Please allow approximately ten (10) days for this change to take effect”

It’s the 21st century folks.  When I sign up for something, your company can instantly make a membership for me.  Instantly, you can take my payment.  You send me an email within 30 seconds.  There is no way it takes 10 days to take me off your email distribution list.   Ok, I can delete a few more emails that you’ll send this week.

But, this example takes the cake:

At the YMCA, if you want to cancel your membership, it takes THIRTY DAYS for them to cancel it!   Oh, and by the way, they will be charging you one more time for an extra month before you are removed from their system.  This is simply them screwing you because they can.  And since you are leaving, they don’t need you to be a happy customer anymore.   I guess when they say, “strengthening community is our cause”, they mean “strengthening the YMCA community by maximizing the YMCA profit.”

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Written by Jack Umano

February 2, 2012 at 8:12 pm

Posted in Philosophy, Technology

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