Technology, Philosophy, & Sometimes Both

Thoughts on the World by Jack Umano

Another Privacy Policy and Terms Travesty

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Everyone knows that Ticketmaster has a virtual monopoly at many venues and they abuse it by overcharging for service fees.  It’s something we put up with.  So I guess it should be no surprise that they have jumped on the bandwagon of abusing the public by jamming policies and terms down our throats.

When ordering tickets online, each step of the way, you have a timer on the web page counting down the seconds that you have to put in your information.  You get 2.5 minutes or you’ll lose your tickets.  There is barely enough time to type in all your information and read the content on the page.  Then while you’re at it, you must agree to the ticketmaster privacy policy and terms of use .  These are very long legal documents that a lawyer should review for an hour.  But, you have to agree to this in your remaining 30 seconds or else these tickets will be lost to you and sold to someone else.

Don’t kid yourself.  You are signing legal documents that matter.  Here is an example:  By signing them, I have agreed in part 2 that I

“will not: Transmit any content or information that is … defamatory … or otherwise objectionable”

So merely by me writing this blog post, they could possibly sue me – saying this is defamatory and objectionable.

By agreeing to these, you are forced to waive rights that you would normally have in courts.  If you ever get caught by one of these from Ticketmaster or some other company, I would suggest contacting the Electronic Frontier Foundation as they work to defend people in high tech civil liberties cases.


Written by Jack Umano

April 18, 2012 at 3:03 pm

Posted in Philosophy, Technology

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